Community Manager

40k - 45k

Purpose

Three companies; one goal – to leverage our global community and blended team or recruiters and designers to build and scale culture driven, future proof, design teams, leaving a Fearless impact on our industry.

About The Fearless Group

The Fearless Group consists of three companies, all specialising in design, that work together to build and scale design teams. We are a Global business that is headquartered in the UK. Our business will be 2 years old in August.

Fearless Talent – Talent acquisition and recruitment services

Fierce Creatives – Experience Design Services

The Fearless Community – 6000+ Designers around the world in one slack group, working together to create events and user generated content that impacts the design industry. We are a people first company that truly believe in a human centred approach in everything we do. We break the mold and redefine industry standards and strive for a more ethical, innovative way of executing design requests. Our executive leadership team is made up of people with both broad and deep expertise in: recruitment; leading design teams; building communities; and process and delivery. This gives us a cross-functional skill set that we use to enable our clients to meet their design team ambitions.

About Fierce
Design services that complement and enable the strategic growth of design teams. Fierce is the youngest of our three companies and is in its really early phase of set up; this means that the people coming into this role will have a big opportunity to shape and influence how we build it going forward. Fierce is already working with one of our core clients to embed the hires being made by Fearless Talent and deliver design projects from User Research, Service Design, Product Design, and Business Design. We practice design thinking methodology and wholeheartedly believe that the user should be at the centre of everything we do.

Our Community Mission

We want The Fearless Community to be a place of curated content, thoughtful discussions and a safe space for designers at all level up to C-Suite to excel their careers, build relationships, get help from the community, mentoring groups etc and ultimately find job opportunities.

The Role

We’re looking for a Community Manager to lead our design community whilst building on top of and executing on our global vision of community engagement. Reporting to the CEO, you’ll work closely with internal stakeholders, volunteers and designers to lead the The Fearless Community around the world.

Responsibilities

  • Work with the leadership team to set the community strategy and own key metrics including sign-ups, retention, onboarding and events.
  • Build and lead a volunteer team to execute on key programs such as local events and engagement, content creation
  • Work with the CCO to report back key data from our community to work towards community monetisation. Monitor trends in data, and perform A/B testing to deliver increased engagement.
  • Moderate and engage with the global online community regularly with discussion starters, introductions etc.
  • Launch a calendar of engagement activities for members to look forward to.
  • Run our social media channels (LinkedIn, Twitter, Instagram) with the help of a team to execute.

What you'll need

  • 3+ years building and scaling online communities
  • Growth mindset. Always striving for more.
  • Happy to be given a brief and run with it independently and with confidence.
  • A passion and knowledge for engagement/relationship/community.
  • You must be FEARLESS in your pursuit 🚀

What can we offer

  • Flexible remote working with travel to Client sites (including non-UK) and
    London office as required and as permitted under COVID-19 restrictions
  • This role is open to part-time/flexible working options
  • The opportunity to join a rapidly growing business
  • Working with a range of clients from multi-national blue chip companies to
    rapidly growing disruptors
  • Starting salary of £40,000 – £45,000 dependent on experience 
  • 25 days’ annual leave + bank holidays (pro-rated for part-time roles)
  • Annual team weekends away

Are you interested?

Send us your CV and we’ll get back to you!

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