Office Manager

London Based
£22 - £25k


To design a better world. 

About The Fearless Group

The Fearless Group consists of three companies, all specialising in design, that work together to build and scale design teams. We are a Global business that is headquartered in the UK. 

We are a people first company that truly believe in a human centred approach in everything we do. We break the mold and redefine industry standards and strive for a more ethical, innovative way of executing design requests. Our executive leadership team is made up of people with both broad and deep expertise in: recruitment; leading design teams; building communities; and process and delivery. This gives us a cross-functional skill set that we use to enable our clients to meet their design team ambitions.

The Role

We’re expanding rapidly and moving into our own office space in Shoreditch. We’re looking for someone to: 

  • be the face of our company for anyone visiting our office; 
  • create and maintain a positive, smooth-running office environment for our team; 
  • support the administrative needs of the business;
  • organise fun team events including our annual away trips.

Our dream candidate is someone who makes people feel welcome and included, delivers on their promises, and is super organised.


  • Manage the reception e.g. greeting office visitors and making them feel welcome, answering calls, and scheduling appointments
  • Own and manage the onboarding process for new staff
  • Proactively manage the office space and facilities including maintenance
  • Manage contracts and negotiations with office suppliers, ensuring the office and team have all required supplies and equipment
  • Record office expenditure and manage the budget including accurate and timely reporting
  • Be the point of contact for Health & Safety in the office and implement all Health & Safety procedures as required
  • Act as Fire Warden for the office (training will be provided)
  • Plan team activities, including the annual away trip and the Xmas party
  • Own and administer in-life team tools (such as Slack, shared drives) 
  • Implementing and maintaining office policies and administrative systems
  • Assisting the HR function by keeping records up to date, organising inductions, appraisals etc


  • A positive, inclusive, and proactive attitude
  • Proficiency in either Google Docs/Sheets/Slides or the Microsoft Office suite
  • Attention to detail and problem solving
  • Able to work independently
  • Excellent time management skills and ability to prioritise
  • Excellent written and verbal communication skills
  • Strong organisational and planning skills in a fast-paced environment
  • A focus on improving rather than just maintaining the status quo
  • Ability to handle confidential information
  • GCSE Maths & English Lang. A*-C or equivalent

Nice to have

  • Previous experience as an office administrator or manager
  • Understanding of data management and security for confidential or personal information
  • HR or Legal experience
  • Qualified first aider


  • The opportunity to join a rapidly growing business (we expect to 6x our revenue this coming year)
  • Competitive salary,  depending on experience
  • Pension contribution 
  • 25 days’ annual leave + bank holidays (pro-rata for part-time roles) 
  • Part-time/flexible working options
  • Annual company trips based on company performance


  • No-matter who you are, where you’re from, who you love, follow in faith, disability (or superpower) status, ethnicity or the gender you identify with, you’re welcome at Fierce. If you have any requests or requirements to support you throughout any part of the interview process or thereafter, please do let us know!

Interview Process

  • Call with COO (Sofy) to discuss experience and career aspirations
  • Call with the Founders to understand culture fit on both sides.

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